The Participating Company does not have any right to make representation on behalf of JK Paper Ltd. Neither this Program nor its Terms and Conditions shall be construed as distributorship, joint venture, agency relationship or as granting of franchisee.
JK Paper Ltd. is nowhere making an acknowledgement on behalf of the Channel Partner Company in endorsing the latter's products or services. Any claims made by the Channel Partners to the contrary will result in expulsion of the Channel Partners from the Program. The Channel Partner in the "JK Paper SuperSitare2 Loyalty Reward Program" refers to wholesaler, reseller & dealer.
The Program is open for enrollment for Channel Partners who buy directly from the Authorized wholesalers / JK Paper Ltd
The period of the JK Paper SuperSitare2 Program will be of 12 months from 1st July '2017 – 30th June '2018
The eligible products in the "JK Paper SuperSitare2 Loyalty Reward Program" are JK copier, JK Cedar & JK CMax.
The Program has been designed keeping the Trade Channel in mind. The company understands that it is imperative to reward & recognize the Channel Partners for the efforts made to promote JK Paper Ltd. products and maintain a sizable market-share. The company in return expects the same spirit to be reciprocated by the Channel Partners
The enrolling wholesaler have to ensure that they furnish information in its true form and any misrepresented information with respect to secondary sales or fictitious enrollment of resellers/ dealers in the program will result in permanent disqualification, from the Program and schemes run by JK Paper Ltd.
The wholesaler is liable for disqualification/ expulsion from the program and other such program/ incentive schemes, on the observation/report of any unfair trade practices being carried out in the program or otherwise and his registered resellers/dealers points can also be forfeited which shall be final, conclusive and binding on the Channel Partner and will not be liable to be disputed or questioned.
JK Paper Ltd. reserves the right to change, modify, alter or close the "JK Paper SuperSitare2 Loyalty Reward Program" at any point of time without giving any reason(s) and intimation(s) for the same.
JK Paper Ltd. reserves the right to disqualify any Channel Partner from the Program and any other Company or agency run program, without assigning any reason / intimation / justification thereof to the aggrieved Channel Partner or any other person.
JK Paper Ltd. reserves the right for the computation of the Reward mechanics which shall be final, conclusive and binding on the Channel Partner and will not be liable to be disputed or questioned.
Channel Partners do not have the Option to take CASH in lieu of any kind the rewards/ Incentives. The points will be redeemed only against products, vouchers or services as featured in the Rewards catalog. Redemption of Reward points against any outstanding or payments due to any of the Channel Partner is not permissible
JK Paper Ltd. or its agency is not responsible for delays in courier/ post for the claims/ documentation to be received as part of the program.
All participating Channel Partners should compulsorily provide a Mobile no. /Contact no. JK Paper Ltd. will not be responsible for any mails or text messages transmitted from those mobile nos.
The Reward merchandise would be available for redemptions against the points accrued by the Channel Partner. The same holds good for any kind of incentive scheme launched from the JK Paper Ltd. stable. Under no circumstances are the points transferable between companies & individuals.
The merchandise available on redemption would carry its routine manufacturer warranty unless mentioned otherwise thereof. For all requests for maintenance/ warranty/replacement issues the JK Paper Ltd. SuperSitare2 Channel Partner has to directly contact the manufacturer/Authorized agent/distributor
All products featured in the Rewards catalog are subject to availability of the goods and supplier warranties/ restrictions at the time of redemption. JK Paper Ltd. gives no warranty (whether expressly or implied) whatsoever with respect to the product/ services offered under the Rewards program.
JK Paper Ltd. reserves the right to cancel, change or substitute any reward at any time without any prior notice.
JK Paper Ltd. or its representing agency will not be responsible for products or vouchers stolen, damaged or lost in transit.
The maximum number of accrued points which an individual/ organization can accumulate is 50,000. Beyond this accrual value, the points stand nullified. This is being implemented to ensure Best Trade practices.
Redemption request once given to JK Paper Ltd. cannot be cancelled or withdrawn or changed. On redemption, the Rewards points would automatically be subtracted from the accumulated balance.
Rewards will be sent to the Channel Partner within 4-6 weeks of receipt of the order on a best effort basis. Not withstanding the same, JK Paper Ltd. will not be held liable for any delay beyond this time period.
The existence of any dispute regarding the reward products/ services shall not constitute a claim against JK Paper Ltd. The decision of JK Paper Ltd. & its representing agency will be final and binding. No requests and communication will be entertained in this regard thereafter.
Reseller / dealer will receive a SMS communication every month from the program Centre confirming the number of points accumulated by him basis the sales reported by his Wholesaler. Any discrepancy in the point accumulation shall be reported and resolved with wholesaler only and J K Paper Ltd. or its managing agency will not be responsible for any errors or dispute arising thereof. Channel Partner may redeem their gifts quarterly or annually.
Any points from old program year will not be eligible for redemption.
Wholesalers, who wish to enroll a new Channel Partners in the JK Paper SuperSitare2 Program, must use the New Registration Form, which can be downloaded from the JK SuperSitare2 website ( www.SuperSitare.in ) for their enrollment. Registration forms of previous years will not be accepted.
If any reward merchandise is obsolete or has come to an "End of life" stage, then JK SuperSitare2 Program Centre will inform the Channel Partners & respective Branch Manager and will recommend an alternate product of similar or higher model. The Branch Manager, after consultation with Channel Partner will have the option to accept/ reject the model.
Incase if the suggested alternate model is found unsuitable, the Channel Partner is required to send a new redemption request to the JK SuperSitare2 Program Centre immediately and no delay in this regard will be considered.
All Issues, concerns and feedbacks pertaining to sales, points dispatch, points account balance and delivery of rewards should be raised to JK personnel who will log-in the concern on the Complaint Management System on behalf of the Channel Partner and will revert back with the feedback provided by JK SuperSitare2 Program Centre.
Redemption of gifts can be done only from this year's catalog that you are currently reading i.e. 2017-18 catalog. No gift requests from old catalog will be entertained for the 2016-17 Program. It is also made available on the website ( www.SuperSitare.in ). (Would also be available on Mobile Application)
Due to market trends, if there is a considerable hike on prices of a product, JK Paper Ltd. reserves the right to either fulfill the budgeted price of the point's value and the rest would be borne by the Channel Partner or it would deduct the number of points from the Channel Partners account to fulfill the exceeded price.
In case of unavailability of a product/service or model or logistical constraints in delivery of a product to certain locations, the Channel Partner may be advised to avail gift vouchers as per the reward catalog in lieu of the said product/service.
Gift Voucher's cannot be clubbed with any ongoing offer in the respective store outlet.
JK Paper will not be responsible for wholesalers not reporting the purchase of reseller / dealer. It is the reseller / dealer responsibility to check his entitlement from the wholesaler or basis the point communicated to him by the Program Centre.
Growth linked amount would be added to the Dealer/ Reseller account at the end of the year only and these growth linked payout would be calculated only on 3 SKUs i.e. JK copier, JK Cedar and JK CMax. Please refer the calculation of growth linked amount in “ Reward Calculation” tab.
The selection of Lucky Draw Winner and Lucky Draw gift would be at the sole discretion of JK Paper Ltd and no request on type of gifts or winner selection would be entertained. (Lucky Draw is not applicable for the members in Tamil Nadu)
No purchase reporting will be entertained / approved post the last date of submission i.e. 3rd Day of every month for purchases made in the previous month.